Project or workflow
What happens to your ClickUp data when you cancel
An owner or an admin can downgrade during the billing cycle. The Workspace switches to the new plan at the end of that cycle. ClickUp says all of your data remains in the Workspace and can be opened again if you upgrade. Add-ons are separate from the plan, and you remove those yourself.
| Rule | What changes |
|---|---|
| When you stop paying | An owner or an admin can downgrade during the billing cycle. |
| Deletion events | 1 event. See the timeline below. |
| Export | 4 steps. See the steps below. |
| Who can export | Owners and admins can export task data through the Workspace export settings. |
| What the export requires | Free Forever and Unlimited plans can export only five List, Table, or Form views. |
| Recovery after deletion | A deleted Workspace cannot be recovered. |
What ClickUp does when you stop paying
An owner or an admin can downgrade during the billing cycle. The Workspace switches to the new plan at the end of that cycle, and ClickUp says all of the data remains and can be opened again if you upgrade. Add-ons are separate, and you remove those yourself. Deleting the Workspace is a different action. Only the owner can delete it, from Workspace settings in the browser, not from the mobile app. You type the Workspace name to confirm. Deleted Workspaces cannot be recovered. You can check the box to permanently delete all Workspace data from ClickUp and from third-party data processors. ClickUp explains what happens when you stop paying in Downgrade your plan. For the other tools you still pay for, read what happens to company data when you cancel software. Closing this subscription while the company closes is part of how to wind down a company.
Deletion timeline for ClickUp
| Event | After | What the vendor says |
|---|---|---|
| Delete the Workspace | 0 days | Only the Workspace owner can delete it, and it cannot be deleted from the mobile app. You confirm by typing the Workspace name. Deleted Workspaces cannot be recovered. You can check the box to permanently delete all Workspace data from ClickUp and from third-party data processors. |
See ClickUp in the deletion-window dataset beside the other systems.
Export your ClickUp data before you cancel
ClickUp does not offer one file of the entire Workspace. Export task data from the Spaces, Folders, or Lists you select. The CSV includes task fields, attachment hyperlinks, time estimated, and comments. Export a List view or a Table view on the Business Plan and above. Export a Doc as PDF, HTML, or Markdown. A single download of every Doc is not offered. Download attachments from a task, or all attachments on that task as a zip. Links to exported data expire after one hour, so download as soon as the file is ready.
The cross-vendor checklist is what to do before canceling software when closing a business.
Export task data from the Spaces, Folders, or Lists you select. The CSV includes task fields and properties, attachment hyperlinks, time estimated, and comments.
Export task data from the Spaces, Folders, or Lists you select. The CSV includes task fields and properties, attachment hyperlinks, time estimated, and comments.Export a List view or a Table view. That export is available on the Business Plan and above.
Export a List view or a Table view. That export is available on the Business Plan and above.Export a Doc as PDF, HTML, or Markdown. Exporting every Doc in the Workspace in one file is not offered.
Export a Doc as PDF, HTML, or Markdown. Exporting every Doc in the Workspace in one file is not offered.Download task attachments one task at a time, or download all attachments on a task as a zip.
Download task attachments one task at a time, or download all attachments on a task as a zip.
Who can run the export
Owners and admins can export task data through the Workspace export settings. Members cannot use that task export on Free Forever, Unlimited, Core, and Business. A member can export a view, a Doc, a Dashboard card, a Whiteboard, or Form responses when they have Edit permission or higher on that location. On Business Plus and above, the member task-export permission exists and is off by default. Only the owner can delete the Workspace. Export while that owner, or an admin, can still open settings.
What to keep from ClickUp
ClickUp holds the work as tasks in Spaces, Folders, and Lists, plus Docs and the files on those tasks. The CSV is the task export for the locations you selected. A licensed copy can keep that CSV, Docs you exported as PDF, HTML, or Markdown, and attachment zips you downloaded from a task. Names, emails, phone numbers, and the other details that follow are removed before any copy is shared. A Doc you did not export on its own is not inside the task CSV. Download each file before the one-hour link expires.
- Task CSV for the locations you selected
- Docs exported as PDF, HTML, or Markdown
- Attachment zips downloaded from a task
Removed before sharing:
- Names, emails and phone numbers
- Customer and staff details
- Passwords and legal files
Read what data is shared when licensing company data before you decide which of the items below can stay.
Plan-specific caveats
Free Forever and Unlimited plans can export only five List, Table, or Form views. On the newer plans, List view export is a trial on Core, and Core does not include Table or Form view exports. Unlimited List view exports start on the Business Plan. Large Workspaces may fail, so select only the locations you need. Downgrading keeps the data until someone deletes the Workspace. Deletion cannot be undone, and it cannot be started from the mobile app. Transfer ownership if another person should keep the Workspace instead of deleting it.
What a licensing program can use from project or workflow
A licensing program can keep issues and tasks as the record of what was assigned, blocked, and finished.
A task CSV is a different file from a board zip or a Jira backup. Read what happens to your Jira data when you stop paying, what happens to your Asana data when you stop paying, and what happens to your monday.com data when you cancel.
Related
- What's shared
Which records can be licensed, which details never leave, and what you approve.
- How it works
The six steps from a short enquiry to payment, and how to stop.
Questions about ClickUp cancellation
Can deleted ClickUp data be recovered?
A deleted Workspace cannot be recovered. Only the owner can delete it, from Workspace settings in the browser, not from the mobile app. You type the Workspace name to confirm. You can also check the box that permanently deletes all Workspace data from ClickUp and from third-party data processors. Transfer ownership if someone else should keep the Workspace instead.
Do we need a paid ClickUp plan to export everything?
Free Forever and Unlimited plans can export only five List, Table, or Form views. On the newer plans, List view export is a trial on Core, and Core does not include Table or Form view exports. Unlimited List view exports are on the Business Plan and above. Links to exported data expire after one hour. Large Workspaces may fail to export, so select only the locations you need.
Does downgrading a ClickUp plan delete the Workspace?
An owner or an admin can downgrade during the billing cycle. The Workspace switches to the new plan at the end of that cycle, and ClickUp says the data remains and can be opened again if you upgrade. Deleting the Workspace is a separate action. Only the owner can delete it, and a deleted Workspace cannot be recovered. You can transfer ownership instead of deleting.
Who can transfer ClickUp Workspace ownership before a wind-down?
ClickUp lets the current owner transfer the Workspace to another member. That transfer is the path when the founder who owns billing is leaving and the company still needs the tasks. Deleting the Workspace is a different owner-only action, and ClickUp says a deleted Workspace cannot be recovered. Finish the export and the ownership transfer before anyone deletes the Workspace or closes the billing account.
Sources
- ClickUp Help. Downgrade your plan. Checked 2026-11-04
- ClickUp Help. Delete a Workspace. Checked 2026-11-04
- ClickUp Help. How do I export my Workspace's data?. Checked 2026-11-04
- ClickUp Help. Import and export feature availability and limits. Checked 2026-11-04